Returns, Replacement & Refund Policy

Gladiator Cricket (“we” and “us”) is the operator of https://gladiatorcricket.in (“Website”). By placing an order through this Website, you agree to the terms outlined below. These terms ensure both parties understand and agree on the service expectations, ensuring a smooth transaction.

We strive to ensure that you are completely satisfied with your purchase. Please read our return, refund, and replacement policy below:

1. Returns Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, the item must be in the same condition that you received it, unused or unworn, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To initiate a return, please contact us using any of the methods listed on our Contact Us page. Once your return is accepted, we’ll provide instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

2. Replacement Policy

If your item is defective, damaged, or you received the wrong product, we’re happy to replace it. After we inspect the returned or damaged item, we will dispatch a replacement within 7–10 business days.

Please contact us immediately if you receive a damaged or incorrect item, so we can evaluate the issue and make it right.

3. Refund Policy

Once we’ve received and inspected your return, we’ll notify you of the approval or rejection of your refund. If approved, the refund will be processed and automatically credited to your original payment method within 7 business days.

Please note: It may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your refund was approved and you haven’t received it,  please contact us using any of the methods listed on our Contact Us page for assistance.